Operations Manager

Full Time Position in the Fastest Growing Tech Hub

About the role

Mosaik is currently seeking a full-time Operations Manager to join our growing team in downtown Budapest. The role will include working closely with the Event & Community Manager and reporting directly to the CEO. The perfect Operations Manager isn't afraid to wear multiple hats, including sales, event and facility management. They will align with our values of community, positivity, collaboration and intention, to maintain a flourishing community by providing superior service and by designing top-notch service policies and infrastructure.

Duties

A successful Operations Manager at Mosaik will

  • Taking full responsibility for managing the Facility Operations, including coordination with our IT, maintenance, cleaning and other partners
  • Gather and navigate feedback to provide actionable solutions to member issues
  • Be a proactive, solution oriented person always thinking about how to improve the member experience
  • Support sales operations by preparing proposals and contracts and by managing customer relations
  • Support event management and admin operations
  • Help to create and finetune processes with each department to solve front-line issues pertaining to billing, technology, operations, and more.

You are...

  • Exceptionally organized and a great multitasker
  • Have strong verbal and written communication skills in English and Hungarian
  • Customer service oriented and ideally have previous sales experience
  • Experienced in admin, facility management and/or IT Infrastructure is a plus, but not compulsory
  • Passionate about entrepreneurial communities
  • Passionate and aligned with Mosaik's mission and values

I'd like to be part of the team

APPLY

About us

When we started Mosaik, we wanted to create a platform for like-minded people in tech, where they can meet, hang out, work, learn and grow together. We wanted to build a community driven place, which is more than just a coworking space, but rather the leading force of the regional tech-ecosystem. Everything we do is designed to create a supportive environment for startups and to enable the scene in Budapest to flourish.

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